BienBi.id (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, BienBi.id, and use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

b. Non-Personal Information

  • Browser type and version

  • IP address

  • Pages viewed and time spent on the site

  • Device information (e.g., operating system, screen resolution)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include session cookies, persistent cookies, and third-party analytics tools.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide and manage our services

  • To process transactions and send order confirmations

  • To respond to customer inquiries and support requests

  • To improve our website and user experience

  • To send marketing and promotional communications (with your consent)

  • To comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with website hosting, payment processing, analytics, and email delivery.

  • Business Partners: Partners who collaborate with us to offer additional services.

  • Legal Authorities: When required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your data. Despite our efforts, no method of data transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights and Choices

a. Access and Correction

You have the right to access and correct your personal information. To request access or changes, please contact us at info@bienbi.id.

b. Opt-Out

You can opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

c. Cookie Preferences

You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

7. Children’s Privacy

BienBi.id does not knowingly collect information from children under the age of 13. If you believe we have collected information from a child, please contact us, and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

By using BienBi.id, you agree to the terms outlined in this Privacy Policy.